New receptionist provides “human touch” Call many businesses and you’ll hear a computerized
voice instructing you to press various keys in hopes of reaching the right
person. But if you phone MRA, you’ll most likely hear the voice of
receptionist Darcy Clark.
Clark previously worked for a year in customer service
at Art Van Furniture in Lansing. There she helped customers who called
in with questions about their orders. She also processed paperwork for
purchases and Art Van credit cards. “I liked it because it was fast-paced and kept me
busy,” she said. Clark says she also enjoys the work atmosphere at MRA. “Everyone is friendly and nice,” she said. “That
attitude spills over into helpful customer service for members.” Originally from Hastings, Clark moved to Lansing last
August. Her long-term goal is to go to college and study accounting, a
subject that’s one of her strong points and contributed to her graduation
with honors from Lakewood High School in Lake Odessa. She plans to attend
Lansing Community College part time. Also ahead is marriage to fiance Aaron Doerr. |
Clark
started with MRA in October through a temporary agency and officially
joined the MRA staff in January. In addition to assisting MRA’s many
callers and visitors each day, she helps with mailings and other projects.