Seminars offer tips, motivation
Want to hear more about these tips and 24 other ideas for creating “passionately loyal” customers? Come to MRA’s 4th Annual Retail Education Conference and hear marketing expert Tony Rubleski of Mind Capture Group in Spring Lake. Rubleski specializes in enhancing customer loyalty, and he’ll explain his ideas using concrete, real-world examples from his work with retailers around the country. His highly-rated seminar is one of six all-new seminars offered at this year’s conference, on topics that are designed to “recharge the batteries” and improve the business skills of independent retailers. The conference is March 27 at the Amway Grand Plaza in Grand Rapids. To register, contact MRA’s Kammy Johns at 800.366.3699 or kjohns@retailers.com, or download the registration form from the conference webpage. |
“Send handwritten thank-you notes. Have a professional answer your
main telephone line. Create and use continuity programs.”