Maximize your MRA Membership: Ask Us First! - Michigan Retailers Association

Members of the Michigan Retailers Association have access to a powerful resource — “Ask Us First.” This service allows you to send business, marketing, and legal questions directly to our team for information and insights, providing personalized support tailored to the needs of retail and small business owners here in Michigan. What kinds of questions can you ask?

Business Questions

Running a retail store often means juggling multiple tasks at once. Let us help simplify this by offering advice on day-to-day operations. Examples of questions you can ask include:

• What are the best practices for handling employee scheduling during peak seasons?
• How can I improve my store’s customer service to increase retention?
• Where can I find information about scaling a business?
• What is surcharging?

Marketing Questions

Effective marketing is key to growth, but it can be overwhelming. With “Ask Us First,” you can tap into our expert marketing advice. Example questions include:

• What’s the best way to use social media to attract more local customers?
• Should I invest in influencer marketing, and how do I choose the right influencers?
• What advice do you have to help my business compete online?

Legal Questions

Retail businesses must stay compliant with ever-evolving laws. “Ask Us First” provides guidance on navigating complex regulations. Example questions include:

• How do recent changes in labor law affect my part-time employees?
• What are the requirements for displaying consumer protection notices in my store?
• Do I need a written contract for vendor relationships, and what should it include?
• What are the current regulations regarding earned sick time?

Legislative Questions

• What is the status of a particular bill?
• How will a bill impact my business if passed?

Have a question you need answers to? Email askusfirst@retailers.com to get support. Not a member? Join today.