October is Fire Prevention Month, making it the perfect time for retailers to review safety procedures and ensure their businesses are prepared for emergencies.
Taking proactive steps now can help protect employees, customers, and your merchandise and property.
Host a Thorough Fire Drill
Conducting regular fire drills helps employees respond quickly and calmly during an emergency, reducing confusion and potentially saving lives. Retailers should establish evacuation routes, designate meeting spaces, and assign responsibilities before holding a drill. During the drill, employees should practice exiting the building safely and accounting for all staff once outside. Afterward, review what went well and identify areas for improvement.
Consider conducting drills with your customers during your slower hours. Train your staff how to calmly react and guide them to your designated meeting space. Ensure all of your customers are aware of the drill beforehand.
Add Proactive Bi-Monthly Inspections
Add some monthly and quarterly check-ins to your calendar. The National Fire Prevention Association suggests changing your smoke alarm batteries at least once per year, twice if you want to change your clocks and batteries on the same date as Daylight Saving Time in the spring and fall. If your smoke alarms are chirping, replace the battery right away.
Other Notable Safety Tips
🔌 Check in on your electrical. Do any of your outlets appear loose or overcrowded?
🧯 Place more than one fire extinguisher around the store for easy access.
🪔 Turn off diffusers, candle warmers, mug warmers, etc. before the end of the workday.
🥶 Seasonal tip: Unplug space heaters and unnecessary or unused cords during non-work hours.
Connect with Your Local Department
Invite your local fire chief or marshal to visit your store for a walk-through. Ask questions about how to address any problems you noticed during your fire drills, best escape routes, and have them inspect your fire extinguishers and detectors.
🧑🚒 Ask if your store is a good location to train future firefighters, or host a fun night for customers to learn more about fire safety. Bring out the fire trucks and rescue vehicles for a fun night for families.
Plan for the Impact Following a Fire
Documents such as a Disaster Recovery Plan with notable contacts, policies, and passwords should be stored off-site and referenced after a fire.
Notify your employees, and later your customers, about what has happened, and depending on the extent of damage, how long repairs will take.
🧠 Dig Deeper: More Safety Resources Available
More safety tips like this can be found in the Retailers ResourceHUB, available to Retailers Insurance Company policyholders and independent agents.
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