News

Governmental Affairs: February 14, 2014

Comprehensive recycling push begins

The state’s comprehensive recycling workgroup met yesterday and received DEQ Director Dan Wyant’s proposal. His plan was based on feedback from several meetings and only takes the first step toward establishing more recycling opportunities in Michigan,

Lessons to learn from latest data breaches

As almost everyone has heard, a number of large retailers suffered massive data breaches over the Christmas season. While all of the details around these attacks have not been made public,

How to handle merchandise returns

Our biggest problems with customers involve merchandise returns and refunds. We have a fairly strict return policy, and some customers tell us we can’t be so restrictive. We have always maintained that we are free to set our own policies.