Management Team

Executive Team

Bill Hallan headshot
William J. Hallan
President & Chief Executive Officer
Tom Clement
Thomas P. Clement
Vice President, Operations and General Counsel
Kurt Dettmer
Kurt M. Dettmer
Senior Vice President, Insurance Sales & Business Development
Amy Drumm
Amy Drumm
Senior Vice President, Government Affairs
Tom Tuggle
Tom Tuggle
Senior Vice President, Insurance Sales & Membership
Cheryl Medler
Cheryl Medler
Senior Vice President, Finance
Laura Schilling
Laura Schilling, CAWC
Vice President, Underwriting

Administration & Operations

Ally Nemetz
Ally Nemetz
Director, Customer Service and Data Administration
Dave Papp
Dave Papp
Director, Information Technology
Francine Bushrey
Francine Bushrey
Accounting and Membership Assistant
Jodi Barber
Jodi Barber
Benefits Administrator
Nora Jones
Nora Jones
Compliance and Operations Analyst
Kate Fabi
Kate Fabi
Accounting Assistant and Bookkeeper
Dora Serna
Dora Serna
Receptionist and Office Assistant
Ge Xiong
Ge Xiong
Customer Data Representative

Communications & Marketing

Josh Delany
Josh Delany
Graphic Designer
Rachel Schrauben
Rachel Schrauben
Digital Content Manager
Ken Sierakowski
Ken Sierakowski
Printing Operations Coordinator

Customer Service

Penny Sierakowski headshot
Penny Sierakowski, CPP
Manager, Merchant Portfolio
Tamara Baker
Tamara Baker
Senior Customer Service Representative
Mari Aguilar
Marian Chelize Aguilar
Senior Customer Service Representative and Product Specialist

Executive Support Staff

Amy Jolley
Amy Jolley
Director, Human Resources and Executive Assistant

Sales

Darcy Gates headshot
Darcy Gates, CPP
Director, Sales
Burke Sage
Burke Sage, CPP
Manager, Business Development
Chris Smith
Chris Smith, CPP
Manager, Business Development, National Sales
Miranda Piersol
Miranda Piersol, CPP
Business Development Representative
Lindsey Tuggle
Lindsey Tuggle, CPP
Business Development Representative
Emily Walters headshot
Emily Walters
Business Development Representative
Harmony Clouse-Babcock
Harmony Clouse-Babcock
Administrative Assistant, Sales Department

Retailers Insurance Company

Abraham Hartline headshot
Abraham Hartline
Corporate Accountant
Jamie Gulley
Jamie Gulley
Manager, Underwriting
Justine Rodabaugh
Justine Rodabaugh
Manager, Operations