Skip to content
Skip to navigation
Toggle navigation
About Us
About Us
Our Mission
Boards of Directors
MRA Team
MRA Divisions
Contact a Representative
Frequently Asked Questions
Contact Us
Member Benefits
Member Perks
Payment Programs
Credit Card Processing Resources/Links
Credit Card Processing
Empower Surcharge Program
PCI Compliance
Gift Cards
Check Processing
Supplies and Customer Service
Terms and Conditions
Insurance Programs
Group Insurance Programs
Workers’ Compensation
Discount Programs
Free Labor Law Poster
Scholarship Program
MRA Foundation Contributors
Member Recognition
News, Events & Resources
News
News
Events
Publications
Michigan Retail Index
Advocacy
Advocacy
Government Affairs News
Political Action Committee
Take Action
Being a Member
Being a Member
Join MRA
Renew Membership
Ask Us First
Ask Us First
Management Team
Executive Team
William J. Hallan
President & Chief Executive Officer
whallan@retailers.com
Read More
Thomas P. Clement
Chief Operating Officer and General Counsel
tclement@retailers.com
Read More
Kurt M. Dettmer
Senior Vice President, Insurance Sales & Business Development
kdettmer@retailers.com
Read More
Amy Drumm
Senior Vice President, Government Affairs
adrumm@retailers.com
Read More
Tom Tuggle
Senior Vice President, Insurance Sales & Membership
ttuggle@retailers.com
Read More
Cheryl Medler
Senior Vice President, Finance
cmedler@retailers.com
Read More
Laura Schilling, CAWC
Vice President, Underwriting
lschilling@retailers.com
Read More
Vic Veda
Vice President, Communications
vveda@retailers.com
Read More
Administration & Operations
Ally Nemetz
Director, Customer Service and Data Administration
anemetz@retailers.com
Dave Papp
Director, Information Technology
dpapp@retailers.com
Francine Bushrey
Accounting and Membership Assistant
fbushrey@retailers.com
Jodi Barber
Benefits Administrator
jbarber@retailers.com
Nora Jones
Compliance and Operations Analyst
njones@retailers.com
Kate Fabi
Accounting Assistant and Bookkeeper
kfabi@retailers.com
Dora Serna
Receptionist and Office Assistant
receptionist@retailers.com
Ge Xiong
Customer Data Representative
gxiong@retailers.com
Communications & Marketing
Rachel Schrauben
Director of Marketing
rschrauben@retailers.com
Josh Delany
Graphic Designer
jdelany@retailers.com
Ken Sierakowski
Printing Operations Coordinator
ksierakowski@retailers.com
Customer Service
Penny Sierakowski, CPP
Manager, Merchant Portfolio
psierakowski@retailers.com
Tamara Baker
Senior Customer Service Representative
tbaker@retailers.com
Marian Chelize Aguilar
Senior Customer Service Representative and Product Specialist
maguilar@retailers.com
Executive Support Staff
Amy Jolley
Director, Human Resources and Executive Assistant
ajolley@retailers.com
Sales
Darcy Gates, CPP
Director, Sales
dgates@retailers.com
Burke Sage, CPP
Manager, Business Development
besage@retailers.com
Chris Smith, CPP
Manager, Business Development, National Sales
ccsmith@retailers.com
Miranda Piersol, CPP
Business Development Representative
mpiersol@retailers.com
Lindsey Tuggle, CPP
Business Development Representative
ltuggle@retailers.com
Emily Walters
Business Development Representative
ewalters@retailers.com
Harmony Clouse-Babcock
Administrative Assistant, Sales Department
hclouse@retailers.com
Retailers Insurance Company
Abraham Hartline
RIC Controller
ahartline@retailers.com
Jamie Gulley
Manager, Underwriting
jlademan@retailers.com
Justine Rodabaugh
Manager, Operations
jrodabaugh@retailers.com