Tag: Legally Speaking

Credit Card Theft Impacts Most Vulnerable

I was grateful but dismayed to recently receive an article from former MRA employee, current MRA consultant, and great friend to retail, John Mayleben, which highlighted the recent surge in “skimming” of Electronic Benefits Transfer (EBT) cards.

Legally Speaking: Avoiding Regrettable Hiring Decisions

Tom Clement

With workforce participation lagging well below available job openings and a working environment that is more skill-set specific, hiring in today’s market can be a tall order. This pressure on the job market is only heightened during the busy holiday season.

Legally Speaking: Data Privacy and Protecting Your Customer

Tom Clement

For retailers, good customer service is absolutely essential to success. Effective customer service does not occur just when the customer is in the store, but is a continuum from marketing efforts,