Legally Speaking: Banning a Problem Customer

An unfortunate reality of owning and operating a retail store is dealing with problem customers. Whether they are disruptive, displeased with the service they have received, in violation of reasonable rules that you have put into place,
Legally Speaking: Social Media Miscues

The effective use of social media as a marketing tool does not typically fall within the purview of the legal department at the Michigan Retailers Association. However, having sat in enough meetings with our extraordinarily capable marketing team,
Thinking of adopting a pet-friendly workplace policy? Here’s what you need to know:

MRA VP of Operations and General Counsel Tom Clement not only drafted the organization’s pet policy, but he’s testing it out with his dog. He explains what you need to know.